Frequently Asked Questions

Yes, we offer full management blister packs. This means not only will we order your medication, we will assemble them into ready to consume packages arranged by day and time. This is a free service and ideal for senior patients, disabled or those with dexterity issues.

Yes, we offer free delivery as standard for all patients. We always recommend you collect where possible to ensure prompt monitoring of medication. We also offer same day delivery for patients, call us to learn more about how we could help.

It's very easy, you can change it via the form on our website under the section of 'NHS Prescriptions', or via your NHS app. Alternatively, give us a call or visit our branch and we'll change it over for you.

Yes, we can order your medication for you from your doctors surgery. This does depend sometimes on whether your doctors surgery allows this. Once you are on a repeat ordering system with us, we'll order your medication each month and send you a text message to let you know once it's ready.

No. Most NHS services are free unless you are not exempt from the NHS Levy Tax, in which case you would have to pay for your medication and any service you require. However, we will always advise you on the most suitable and cost effective option. Private services such as weight loss injections are paid for by the customer.

Yes, we would have to do a video consultation over the phone, once approved, we can dispatch your injection for same day delivery in the Birmingham area, for areas outside of Birmingham, we will dispatch it for next day delivery. Call us for more details.