Last updated: November 2025

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At PHARMAROO Pharmacy, we are committed to protecting your privacy and ensuring your personal data is handled securely and lawfully in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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1. Who We Are

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PHARMAROO Pharmacy
9 Olton Boulevard East, Acocks Green, Birmingham, B27 7RR
Tel: 0121 604 4600 | Email: pharmacy@pharma-roo.co.uk
Superintendent Pharmacist: Mohammed Ishmail Khalil (GPhC No. 2226600)

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2. Information We Collect

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We may collect:

• Your name, address, date of birth and contact details.

• Information about your health or medicines (where necessary for safe supply).

• Payment details when you purchase goods or services online.

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3. How We Use Your Information

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We use your information to:

• Process and dispatch your orders.

• Provide pharmacy or clinical services safely and legally.

• Contact you about your orders or health queries.

• Comply with legal and NHS obligations.

We will never sell or share your data with third parties for marketing purposes.

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4. How We Store Your Information

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All personal data is stored securely on encrypted systems. We retain records in line with NHS and GPhC guidance.

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5. Your Rights

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You have the right to:

• Access the personal data we hold about you.

• Request corrections or deletion where appropriate.

• Withdraw consent for marketing communications.

Requests can be made by emailing pharmacy@pharma-roo.co.uk.

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6. Data Protection Officer

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For data protection queries, please contact the Superintendent Pharmacist via the above email.